Overview
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These Terms of Service govern your use of OZShopper and purchases made through our website. By using this site, you agree to these terms together with our Privacy Policy, Shipping Policy and Refund Policy.
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Orders and Pricing
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All prices are listed in Australian dollars unless otherwise stated. We may update product information, availability and pricing at any time before an order is accepted. Orders may be cancelled if stock is unavailable, pricing is incorrect, or fraud screening fails.
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Product Information
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We aim to describe products as accurately as possible. Colours, packaging and small design details may vary slightly from images or supplier updates. Please review product descriptions carefully before purchasing.
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Shipping and Delivery
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Shipping times are estimates only and may vary by destination, carrier performance and peak periods. Delivery delays outside our control do not automatically entitle a refund, but we will help investigate lost or delayed orders.
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Returns and Refunds
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Returns and refunds are handled according to our posted refund policy and Australian Consumer Law. If an item arrives damaged, faulty or not as described, contact us promptly so we can review and resolve the issue.
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Acceptable Use
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You agree not to misuse the website, attempt unauthorised access, interfere with checkout or payment systems, or use automated methods that harm site performance or security.
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Liability
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To the extent permitted by law, OZShopper is not liable for indirect or consequential loss arising from use of the website or delays outside reasonable control. Nothing in these terms excludes rights that cannot be excluded under Australian law.
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Contact
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For order or policy questions, please use our Contact Us page.