How does Pre-order work at OZShopper?
You just need to:
1. Place your order and provide your preferred contact method, either a mobile number or email address. If you choose postage, please include your correct shipping address with details such as street number, suburb, and postcode.
2. Once your order is fulfilled, you will receive an SMS or email to confirm your shipping address or pickup location, along with the date and time.
3. Await the delivery of your order.
Can I request a refund for my pre-order deposit?
Yes, you can always request a refund if you no longer want the item. We will reach out to you via your provided email or mobile SMS to confirm the refund process.
How long does it take to get my pre-order products?
Delivery typically takes two to three weeks, with a maximum of one month. However, delivery times may vary due to factors like weather, holidays, and other unforeseen circumstances. We’ll keep you updated via the email or mobile number you provide.